Terms of Service

Please read these Terms of Service (“Terms”) carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the Antgage Platform, you agree to comply with and be bound by these Terms.

1. Scope of Antgage Services

  • The Antgage Platform is an online community that enables registered users (“Public Users”) and certain third parties who offer services (third parties who offer services are “Entertainers” and the services they offer are “Performance”) to publish such Performance on the Antgage Platform and to communicate and transact directly with Public Users that are seeking to book such Performance. Performance may include but not limited to a variety of musical performance, plays and any other form of entertainment acts.
  • As the provider of the Antgage Platform, Antgage does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Performance, nor is Antgage an event organiser. Entertainers alone are responsible for the Performance. When Public Users make or accept a booking, they are entering into a contract directly with each other. Antgage is not and does not become a party to or other participant in any contractual relationship between Public Users. Antgage is not acting as an agent in any capacity for any Public Users nor Entertainer.
  • If you choose to use the Antgage Platform as an Entertainer, your relationship with Antgage is limited to being an independent, third-party contractor, and not an employee, agent, joint venture or partner of Antgage for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of Antgage. Antgage does not, and shall not be deemed to, directly or control you generally or in your performance under these Terms specifically, in connection with your provision of the Performance. You acknowledge and agree that you have complete discretion whether to list your Performance or otherwise engage in other business or employment activities.
  • The Antgage Platform may contain links to third-party website or resources (“Third-party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practices. Antgage is not responsible or liable for the availability or accuracy of such Third-Party Services. Links to such Third-Party Services are not an endorsement by Antgage of such Third-Party Services.
  • Due to the nature of the Internet, Antgage cannot guarantee the continuous and uninterrupted availability and accessibility of the Antgage Platform. Antgage may restrict the availability of the Antgage Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or intergrity of our servers, or to carry out maintenance measures to ensure the proper or improved function of the Antgage Platform. Antgage may improve, enchance and modify the Antgage Platform and introduce new functions from time to time

2. Eligibility, Using the Antgage Platform, Public User Verfication.

  • In order to access and use the Antgage Platform or register an Antgage Account, you must be either;

    an individual of least 18 years of age; or

    an individual below 18 years of age with the expressed consent of your legal guardian or parents.

  • Antgage may make access to and use of the Antgage Platform, or certain areas of features of the Antgage Platform, subject to certain condition or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, ratings or reviews thresholds.
  • As user verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Public Users/Entertainer’s identity.

3. Modification of these Terms

  • Antgage reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Antgage Platform and update the “Last Updated” date at the top of the Terms.

4. Account Registration

  • You must register an Antgage account, whether as a Public User or an Entertainer to access and use the features of the Antgage Platform.
  • You must provide accurate, current and complete information during the registration process and keep your profile page information up-to-date at all times.
  • You are responsible for maintaining the confidentiality and security of your Antgage Account credentials and may not disclose your credentials to any third party. You must immediately notify Antgage if you have any reason to suspect that your credentials have been lost, stolen, misappropriated or otherwise compromised or in case of any actual or suspected unauthorized of your Antgage Account. You are liable for any and all activities conducted through your Antgage Account, unless such activities are not authorized by you and you are not other negligent (such as failing to report the unauthorized use or loss of your credentials).

5. Service Fee

  • Antgage may charge Entertainers Service Fees in consideration for the use of the Antgage Platform. Currently, the Service Fees is chargeable at 7% of Fees charged to Entertainers for the booking.
  • Antgage reserves the right to change the Service Fees at any time and will provide the Entertainers with adequate notice of any fee changes before they become effective. Such fee changes will not affect any bookings made prior to the effective date of the fee change.
  • Said Service Fee shall also function as a form of security deposit from the Entertainers for their performance upon confirming the booking Request from the Public User. Should the Entertainer failed to perform and/or wilfully cancel the performance prior to the performance date, said Service Fees shall be forfeited.
  • You are responsible for paying any Service Fees that you owe to Antgage.

6. Payout

  • Monies paid by the Public Users for the booking of a performance will be held in trust by Antgage till the booking is concluded
  • Upon a successful Booking conclusion, the full Performance booking fee will be remitted to the Entertainer within 7 to 14 days.
  • In the event a dispute been lodge, any payout relating to that particular booking shall be put on hold till the dispute is resolved. The final payout may be adjusted in accordance to the dispute resolution outcome.

7. Modification / Cancellation

  • Public Users may cancel a confirmed booking at any time pursuant to the performance cancellation policy set by the Entertainer. The Entertainer may generally set the following degree of cancellation policy;

    Flexible: Full refund 4 days or more before the event start time.

    Moderate: Full refund 8 days or more and 50% refund 7 to 4 days before the event start time.

    Strict: Full refund 15 days or more and 50% refund 14 to 4 days before the event start time.

    Super Strict: No Modification / Cancellation allowed.

  • For the avoidance of doubt, the date of the booking is inclusive in the calculation of dates and dates are calculated as per Singapore Time (GMT+8).
  • Any refund to the Public User due to cancellation by the Public User is subjected to 10% administrative fee off the refunded amount.
  • Any fees due to the Entertainer under the applicable cancellation policy will be remitted to the Entertainer pursuant to the Payment Terms.
  • In the event that the Performance is cancelled by the Entertainer, the Public User will receive a full refund of the monies paid.

8. Dispute

  • In the event of a dispute,
    (i) the Public User may contact the Entertainer directly via his/her contact on the Platform or
    (ii) contact Antgage using the ‘Contact Us’ page on the Platform, as applicable.
  • In the event the Public User is unable to resolve any dispute with the Entertainer directly through amicable negotiations, Antgage’s dispute resolution team will step in and attempt to mediate the dispute.
  • Antgage reserve the right to suggest and implement an appropriate resolution at its sole discretion.

9. Rating and Reviews

  • Public Users and Entertainers can leave a public review and submit a rating about each other. Rating or Reviews reflect the opinion of the individual user and does not reflect the opinion of Antgage. Ratings and reviews are not verified by Antgage for accuracy and may be incorrect and misleading.
  • Rating and Reviews by Public Users and Entertainers must be accurate and may not contain any offensive or defamatory language.
  • Public Users and Entertainers are prohibited from manipulating the Ratings and Reviews system in any manner, such as instructing a third party to write a positive or negative Review about another User.

10. Prohibited Activities

  • You are solely responsible for compliance with any and all laws, rules, regulations that may apply to your use of the Antgage Platform. In connection of your use of the Antgage Platform, you will not and will not assist or enable others to:

    Breach or circumvent any applicable laws or regulations.

    Use the Antgage platform or content for any commercial or other purposes that are not permitted by these Terms or in a manner that falsely implies Antgage’s endorsement, partnership or otherwise misleads others as to your affliation with Antgage.

    Copy, store or otherwise access or use any information, including personal identifiable information about any other users, contained on the Antgage Platform in any way that is inconsistent with Antgage’s Privacy Policy or these Terms or that otherwise violates the privacy rights of Public Users or Entertainers.

    Use the Antgage Platform in connection with the distribution of unsolicited commercial messages

    discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behavior;

    dilute, tarnish or otherwise harm the Antgage brand in any way

    use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Antgage Platform for any purpose;

    avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Antgage or any of Antgage providers or any other third party to protect the Antgage Platform;

    attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Antgage Platform;

    take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Antgage Platform;

    violate or infringe anyone else’s rights or otherwise cause harm to anyone.

11. Antgage Credits

  • This section only apply to Entertainers who choose to purchase Antgage Credits. Please kindly note that Antgage Credits are regarded as a stored value facility under Singapore law. Antgage Pte Ltd, the holder of the Antgage Credits stored value facility, does not require the approval of the Monetary Authority of Singapore.
  • Antgage Credit is a pre-payment only for the goods and services offered by Antgage through the Antgage Platform and all related domains and sub-domains, as may be amended or updated by Antgage from time to timeincluding all its features and content and the services that Antgage makes available on or through it, and any and all updates, upgrades, supplements, enhancements and releases thereto as may be provided by Antgage from time to time. Antgage reserves the right to:

    limit the use of any Carousell Coins; and/or

    reject your request to purchase Carousell Coins,if Antgage reasonably believe that the use is in breach of these Terms, unauthorised, fraudulent or otherwise unlawful.

  • Antgage Credits are only valid for one (1) year from the date of their purchase, unless otherwise stated in the relevant terms and conditions at the point of purchase and/or allocation (the “AC Validity Period”). The expiry date set out in your Account shall serve as conclusive evidence of the expiry date of your Antgage Credit. Thereafter, the Antgage Credits shall be deemed expired and will be cancelled immediately and without further notice. Antgage reserves the right to deal with the expired Antgage Credits in such manner as it deems fit in its absolute discretion and may at its discretion from time to time vary the AC Validity Period. You hereby agree that you will have no claim whatsoever against Antgage for any expired Antgage Credits. For the avoidance of doubt, any such expired Antgage Credits are non-refundable.
  • Antgage Credits may not be re-sold and unless required by law, are non-refundable, non-transferrable and may not be exchanged and/or redeemed for cash or credit balance or transferred for value under any circumstances. For the avoidance of doubt, there will be no refunds in the event that: (i) your Account is suspended or terminated due to a breach of these Terms; and/or (ii) any Content has been removed in accordance with these Terms.
  • Antgage reserves the right to correct the balance of your Antgage Credits if we believe that an error, including clerical error, has occurred. Antgage may also, in its discretion, allocate Antgage Credits to you at no cost to you (“Free Antgage Credits”), subject to any additional terms and conditions. Antgage reserves the right to withdraw, amend and/or alter any part of or the whole terms and conditions of such Free Antgage Credits, at any time without giving prior notice or compensate in cash or in kind.
  • You are responsible for all purchases using your Antgage Credits, including unauthorised transactions.
  • The maximum amount of Antgage Credits that you can hold at any given time is 50,000 Credits.

12. Purchase of Antgage Credits

  • You may purchase Antgage Credits by using a credit card, or other electronic means of transfer. You may also purchase Antgage Credits through any of the methods as may be made available on the Platforms or as may be notified to you from time to time.
  • By selecting a particular payment method, you are agreeing to the terms of service of the relevant processing partner and your financial institution. You will bear all fees that may be charged by such processing partners and/or your financial institution (if any) for the selected payment method. Any personal data which you provide to us in respect of the purchase of Antgage Credits will be held in accordance with Antgage’s Privacy Policy and by proceeding with the purchase, you are hereby agreeing to this arrangement. In addition, we have no control over the content and privacy practices of such sites or resources. You are advised to review the privacy policies of these sites and resources operated by third parties and understand how your information may be used by those third parties.

13. Bumping Service

  • Antgage Credits may be used to purchase bumping services by boosting or reposting a listing for increased visibility for your listings (“Bump”).
  • You acknowledge and agree that:

    your Bumped listings may rise and fall in priority in relation to other users’ listings in accordance with Antgage’s prevailing listing rules, formulae and algorithms. Each Bump is an instant effect and all fees and/or charges paid by you to us for any Bump are non-refundable;

  • Antgage does not represent or warrant that any Bump will lead to definite increase in listing traffic;
  • Notwithstanding the above, there will be no refunds in the event that:

    your Account is suspended or terminated due to a breach of these Terms; and/or

    any Content has been removed in accordance with these Terms.

14. Term and Termination, suspension and other measure.

  • Antgage may, in its sole discretion, terminate or suspend your access to all or part of the Antgage Platform with or without notice and for any reason, including but not limited to, breach of this Terms. Any suspected fraudulent, abusive or illegal activity may be grounds for termination of your account and may be referred to the appropriate law enforcement authorities.
  • Upon termination or suspension, regardless of the reasons therefore, your right to use the Antgage Platform immediately ceases and Antgage may immediate deactivate or delete your account and all related information in your account and/or bar any further access to such information.. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other action taken by Antgage in connection with such termination or suspension.

15. Indemnification

  • You will indemnify, defend and hold Antgage, its affiliates and each of their respective directors, officers, employees and agents harmless from and against all damages, settlements, losses, liabilities, penalties, fines, costs and expenses (including without limitation reasonable attorneys’ fees) arising out of your breach of this Terms, your improper use of our services and/or platform or your breach of any law or the rights of a third party.

16. Feedback

You will indemnify, defend and hold Antgage, its affiliates and each of their respective directors, officers, employees and agents harmless from and against all damages, settlements, losses, liabilities, penalties, fines, costs and expenses (including without limitation reasonable attorneys’ fees) arising out of your breach of this Terms, your improper use of our services and/or platform or your breach of any law or the rights of a third party..

17. Applicable Law and Jurisdiction

  • This Terms is governed by, and construed in all respects in accordance with, the laws of Singapore. The parties agree to submit all disputes arising from or in connection with this Terms to the non-exclusive jurisdiction of the courts in Singapore.

18. General Provision

  • Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire Agreement between Antgage and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between Antgage and you in relation to the access to and use of the Antgage Platform.
  • No joint venture, partnership, employment, or agency relationship exists between you and Antgage as a result of this Agreement or your use of the Antgage Platform.
  • These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.
  • If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
  • Antgage failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.
  • You may not assign, transfer or delegate this Terms and your rights and obligations hereunder without Antgage’s prior written consent. Antgage may without restriction assign, transfer or delegate this Terms and any rights and obligations hereunder, at its sole discretion, with 30 days prior notice. Your right to terminate this Terms at any time remains unaffected.
  • If you have any questions about these Terms please email us.